The sysadmin team is not one role
A recent discussion led me to once again revisit the whole issue that a good sysadmin team is not made up of just one role repeated several times. I may use different roles than are used in some of the standard books about the sysadmin team, but here are a few I outline: Developer: Someone who can script and automate things Writer: The person who knows how to write in English, be it change requests, documentation, or even reports for management Leader: Someone who can serve as a team organizer and leader, keep the team moving together as well as represent the team well up to management and help keep internal strife at a minimum Problem Solver: The person who has the mindset to solve problems, knowing what kind of steps to take to find the solution to even very complex issues. The hand holder: Someone who is good at dealing with irate users or managers. Different from the writer because often this is more a listening ...