Fix email connectivity problems after Office 365 upgrade
Some people who have been recently upgraded from the pre-upgrade version of Office 365 are having connectivity problems with Outlook. For example, you may see a message in the status bar at the bottom of your Outlook window that says Trying to connect or Disconnected. There are a few things that can cause connection issues. The most common cause for connection problems is outdated operating system or app software, so you should check that first. If your software meets Office 365 requirements, try the other steps here. Test your Outlook connection between each step. TIP While you track down Outlook connection issues, you can keep sending and receiving email and manage your calendar and contacts in Outlook Web App. Click Outlook in to the Office 365 portal, or go directly to Office 365 email at http://mail.office365.com. Step 1: Make sure that your operating system is up-to-date Check the version of your software and your operating system to see if they m...